Our Service

Our Service

Warranty Period

This Privacy notice discloses the privacy practices for (http://www.Aiper.com). This privacy notice applies solely to information collected by this web site. It will notify you of the following:

What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared. What choices are available to you regarding the use of your data. The security procedures in place to protect the misuse of your information. Entering the site constitutes your acceptance and agreement to the terms contained in this Privacy Policy. If you do not agree with the terms set forth in this Privacy Policy, please do not enter the Site.

Limited Warranty

These Aiper After-Sales Policies only apply to products you purchased from Aiper authorized online retailers for your own use and not for resale.

Under this Limited Warranty, Aiper warrants that each Aiper product that you purchase will be free from material and workmanship defects under normal use in accordance with Aiper's published product materials during the warranty period. Aiper’s published product materials include, but not limited to, user manuals, safety guidelines, specifications, and service communications. The warranty period for different products and parts vary, please check the manual to verify the duration of the warranty for your particular product or parts. The warranty period for a product starts on the day such product is delivered, If you cannot provide invoice or other valid proof of purchase, then the warranty period will start from 90 days after the production date that shows on the product, unless otherwise agreed upon between you and Aiper.

Return or Replacement

Aiper offers a 30-day return policy for goods purchased directly from Aiper online store. We are confident that you will love your new Aiper product. However, if you are unsatisfied for any reason, simply let us know within 30 days. Once we receive the product, we will refund the full purchase price. To return an item, please contact us via phone or email during our normal business hours. In order to return your product under the 30-day return policy, please check that: .1)You have purchased the product directly from Aiper via Aiper online store .2)You contact Aiper and begin the return process within 30 days from the original shipment date .3)The product is returned in the original packaging, with all materials included, in new or as-new condition, and be accompanied with a Return Material Authorization (RMA) number.

You have the option of receiving a refund for the full amount of the original purchase price or exchanging the item(s) for warranty issues. Refunds on returned items will be issued in the matching payment form as tendered at the time of purchase, excluding freight charges. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 business days for a credit to

Repair Service

You will be required to fill out a repair form, which should be sent to us along with the to-be-repaired unit. After we receive the form and the unit we will either repaire and send it back to you or replace an Open box procut which is same modle as yours.

Retail Partner Purchases

Every Aiper product bought from Aiper online store or a 3rd party retail partner is authorized for replacement due to warranty issues. However, we do not offer returns or refunds on products bought from other 3rd party retailers. Please contact their customer support for more information.

Sevice Center

We are here to help you. Please call us at 1-877- 645-9777, e-mail us at service@aiper.com 

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